1. Transportation method​
International express: DHL, FedEx, etc., 3-7 working days for delivery, suitable for urgent or high-priced goods. ​
Postal service: such as postal international parcel, 7-20 working days, suitable for light and small items. ​
Special line logistics: 10-15 working days, cost-effective. ​

2. Transportation time​
The estimated delivery time varies depending on the method, destination and customs clearance, which can be checked on the order page. Force majeure, customs clearance and other issues may cause delays, and we will notify you and assist in handling them. ​

3. Transportation cost​
It is calculated based on the weight, volume, destination, transportation method and order amount of the goods, which can be checked by entering the address in the shopping cart. Orders over [69] US dollars are free shipping by designated methods. Extra charges such as oversized and overweight, remote areas, and tariffs are borne by the buyer, and are notified in advance. ​

4. Package tracking​
The tracking number will be provided by email after shipment. The logistics status can be checked on the logistics company's official website or the order inquiry page. Information updates may be delayed. Contact customer service in time if there is any abnormality.​

V. Package Receipt​
Check the outer packaging when signing for the package. If there are any abnormalities, please note them on the spot and contact customer service to keep the evidence. If someone else receives the package on your behalf, it will be deemed as if you have signed for it yourself. ​

VI. Returns and Refunds​
You can apply for a return within [15] days after receiving the package. The product must be in its original condition. If the return is not due to quality issues, the shipping fee will be borne by the buyer. If the return is due to quality issues or the wrong product is shipped, we will bear the shipping fee and refund the purchase price and the original shipping fee. We will review the refund within [7] working days after receiving the return and return it to the original route. The arrival time varies depending on the payment method. ​

VII. Special Instructions​
Customs clearance: The buyer is responsible for the customs clearance procedures and taxes at the destination. Please understand the local policies before placing an order. ​

Product restrictions: Comply with the laws and regulations of each country and the regulations of the transportation company. Confirm that the product can be transported before placing an order. ​
Policy changes: We reserve the right to modify. Changes will be notified through announcements and emails. Please check regularly. ​

Customer service email: [info@sdjcty.com]​
Customer service online hours: [Monday to Friday, 9:00 am-6:00 pm]